Wattsense Support

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Troubleshooting LON IP network with the Wattsense box
This topic will give tips for troubleshooting a LON IP setup: Make sure the Wattsense Box has a static IP address configured. Go to Configuration -> Connectors (select the appropriate Ethernet port) Connect to the LON configured server and check the ...
How to create an MQTT Gateway?
First of all, you'll need to creat a new gateway: Then you will have to fill the blanks with your MQTT broker parameters: Uplink Topic (A): Here is the format your broker MQTT will received: Uplink Topic Format: ...
Required open Port in the box (with sim card suspended)
The Box is not a server thus does not require to open ports in your internal network, The box communicates with remote servers, your firewall has to authorized communication with the box throught: *.wattsense.com, TCP port 443 (HTTPS) and 19000 ...
Checklist to install a Wattsense Box in a Bacnet IP network
BACnet IP MS/TP BACnet port (UDP port) R N/A Communication configuration (Baud rate/Parity/Data bit/Stop bit) N/A R R = Required - O = Optional - N/A = Not Applicable
Checklist to install a Wattsense Box in a LON-IP and FT10 network
LonWorks IP FT10 XIF files of each model of equipment R R LNS database in NLC* format R R IP address of all IP-852 routers* O N/A Login / Password and configuration client port of IP-852 router R N/A R = Required - O = Optional - N/A = Not ...

Recent Topics
New feature available in the HUB !
Here is the new feature available in the HUB, Please feel free to contact us if you need any additional information, Wattsense Team
Nouvelle fonctionnalité disponible dans le HUB !
Vous trouverez dans ce document, les informations sur les nouvelles fonctionnalités du HUB, N'hésitez pas à nous contacter si vous souhaitez de plus amples informations, L'équipe Wattsense
Wattsense new support plateform
Wattsense is launching it's new support plateform, feel free to interact with us by using the community section. Best Regards, Wattsense Team
Welcome to Community
The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions.

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