Wattsense Support

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Troubleshooting LON IP network with the Wattsense box
This topic will give tips for troubleshooting a LON IP setup: Make sure the Wattsense Box has a static IP address configured. Go to Configuration -> Connectors (select the appropriate Ethernet port) Connect to the LON configured server and check the ...
How to create an MQTT Gateway?
The MQTT gateway will allow you to get data coming from a Box/Hub direclty in your MQTT broker. MQTT Gateway configuration: First of all, you'll need to create a new gateway: Then you will have to fill the blanks with your MQTT broker parameters: NB: ...
How to configure my ModbusIP gateway?
Purpose of the Modbus IP Gateway: The modbusIP gateway is designed to act as a Server in a modbus IP network. Schematic: Step 1: First of all, you'll need to create a new gateway Step 2: Then setup the gateway information, Important information : ...
Required open Port in the box (with sim card suspended)
The Box is not a server thus does not require to open ports in your internal network, The box communicates with remote servers, your firewall has to authorized communication with the box throught: *.wattsense.com, TCP port 443 (HTTPS) and 19000 ...
Checklist to install a Wattsense Box in a Bacnet IP network
BACnet IP MS/TP BACnet port (UDP port) R N/A Communication configuration (Baud rate/Parity/Data bit/Stop bit) N/A R R = Required - O = Optional - N/A = Not Applicable

Recent Topics
groups
It would nice to be able to create sub groups
New feature available in the HUB !
Here is the new feature available in the HUB, Please feel free to contact us if you need any additional information, Wattsense Team
Nouvelle fonctionnalité disponible dans le HUB !
Vous trouverez dans ce document, les informations sur les nouvelles fonctionnalités du HUB, N'hésitez pas à nous contacter si vous souhaitez de plus amples informations, L'équipe Wattsense
Wattsense new support plateform
Wattsense is launching it's new support plateform, feel free to interact with us by using the community section. Best Regards, Wattsense Team
Welcome to Community
The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions.

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