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Organization management

  • Wattsense Account

    To access the Wattsense user console, you must have an account.

    How do you obtain an account ?

    Scenario 1: If your organization already has an account, request your Administrator to create one for you. They can refer to the provided tutorial to create your account.

    Scenario 2: If you are the initial user in your organization, Wattsense will automatically create your account and designate you as the first Administrator of your Organization following your initial product order.

    Scenario 3: If you have purchased your Wattsense products through one of our distributors, they are responsible for managing that process. You will need to reach out to them directly to obtain your account.

    If you have any question, please do not hesitate to contact us: Wattsense Support 

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  • How to create or delete a new user in an organization ?

     

    This article explains how to create or delete users in an organization. You will also find details about the predefined user profiles.

     

    In the Wattsense console, to acess the user management module, click on the Organization button of the left menu and then on the user management Tab.

     

    Article.UserManagement.GoToOrganization.png

     

    How to create a user

     

    Select the organization in which you want to create a user and click on the "Add user to organization" button

     

    Article.UserManagement.SelectOrganization.png

    User information will be entered on the next page :

     

    Article.UserManagement.UserPage.png

    Fill in the fields (email address, user name, phone number, language). 

    Check the organizations and the associated user rights (for more information on user rights, please refer to the corresponding paragraph below). 

    If you have multiple organizations, then you will be able to set Access for all organizations.

    Article.UserManagement.OtherOrganizations.png

     

    You can also grant rights specifically to one (or a group) of Boxes. If nothing is selected here, then the user will have access to all boxes.

    Article.UserManagement.BoxRights.png

    If you want to customize a box permission for a specific user, click on the Add new Box privileges, select a box and complete the required settings :

    Article.UserManagement.BoxRights2.png

     

    mceclip0.png

    The Remove custom permissions button returns the permission list to the default.

    Article.UserManagement.Reset.png

    Then click on "Save", your user is now ready to work !
    PointDexclamationSmall.png Once saved, an onboarding email is send to the specified email address
     

    User rights

    A few preconfigured user profiles are available in the Console. Of course, these profiles can be personalized if necessary. Here's the access table (with symbols RW = Read Write and R = Read only).
      Organization Admin Software integrator Integrator Site Manager Read only user Maintenance technician

    User management and metadata configuration

    (Users, sites, device groups)

    		 Article.UserManagement.RW.png Article.UserManagement.R.png Article.UserManagement.RW.png Article.UserManagement.RW.png   Article.UserManagement.R.png
    Boxes management
    (Boxes activation and configuration)    		 Article.UserManagement.RW.png Article.UserManagement.R.png Article.UserManagement.RW.png Article.UserManagement.R.png   Article.UserManagement.R.png

    Boxes access

    (Data, Tags, Connector, Alarms)

    		 Article.UserManagement.RW.png Article.UserManagement.R.png Article.UserManagement.RW.png Article.UserManagement.RW.png Article.UserManagement.R.png Article.UserManagement.R.png
    Connectors configuration
    (MQTT, Webhooks, Slack Channels, Service Accounts (API Keys))    		 Article.UserManagement.RW.png Article.UserManagement.RW.png Article.UserManagement.R.png Article.UserManagement.R.png   Article.UserManagement.R.png
    Alerts and alarms management Article.UserManagement.RW.png Article.UserManagement.R.png Article.UserManagement.RW.png Article.UserManagement.RW.png Article.UserManagement.R.png Article.UserManagement.RW.png
    How to customize of user profile ?
    Click on the small arrow to the right side of the profile name.
    This open the detailed access list which you can modify according to your wishes :
    Article.UserManagement.MaintenanceTechnician.png

     

    If the attributes are modified, the user profile name will be changed to "Custom rights".

    Article.UserManagement.CustomRights.png

     

    PointDexclamationSmall.png Typically, user profile restrictions are NOT directly visible on the console interface. All buttons and menus are visible and accessible at any time. But if the user is marked "read only", he will receive an error message when he tries to modify a setting or configuration.

    In some cases however, certain parts of the interface are grayed out or hidden depending on the user's rights. The tables below detail these elements.

     

    Boxes management
    (Boxes activation and configuration)
    Article.UserManagement.R.png Article.UserManagement.RW.png
    Article.UserManagement.MenuAccessBoxR.png Article.UserManagement.MenuAccessBoxRW.png
    Article.UserManagement.MenuAccessBoxR1.png Article.UserManagement.MenuAccessBoxRW1.png
    Article.UserManagement.MenuAccessBoxR2.png Article.UserManagement.MenuAccessBoxRW2.png

     

    User management and metadata configuration

    (Users, sites, device groups)
    Article.UserManagement.R.png Article.UserManagement.RW.png
    Article.UserManagement.MenuUserManagementR.png Article.UserManagement.MenuUserManagementRW.png

     

    PointDexclamationSmall.png The general user profile can be overridden by the permissions granted to a particular box. In the example below, the user is a read-only user, but has full access to Tim's Box.

     

    Article.UserManagement.Override.png

     

    You can also follow the video tutorial below :

     

     

    How to delete a user

    If you want to delete a user from your organization you will have to setup his right to "No access".

    Go to the "user Management" Tab, then select the user you want to delete in the list and click on the modify button. 

    Article.UserManagement.DeleteUser1.png

    Modify his rights to "No access".

    Article.UserManagement.DeleteUser.png

    Click on save:

    Article.UserManagement.Save.png

    Then the user will be deleted from your organization.

     

    For more information, feel free to contact us here.

     

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  • How to create a sub-organization in your admin organization ?

     

    This article is about how to create a sub-organization in your admin organization.

     

    To create an sub-organization please follow these steps :

     

    1. Go to organization tab

    2. Click on "Create organization"

    Then you'll have to fill in those information :
    1. Sub-organization name, Billing Contact: it is the main person to contact to renew the subscription or send the invoice. Technical Contact: it is the main person to contact for the configuration of the product. Notice that billing and technical contact are not mandatory
    2. And click on Save

     

     

    You can also follow the video tutorial below :

     

     

    For more information, feel free to contact us here.

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  • How to re-assign a Tower/Bridge to a sub-organization?

     

    This article explains how to re-assign a Tower/Bridge to a sub-organization.

     

    Pre-requisites

    To assign a Tower/Bridge, the sub-organization must be created.

    If the sub-organization is not created, you can find more information here : 

    How to create a sub-organization

     

    Procedure

    1. Go to https://console.wattsense.com and login to your account.
    2. First click on Organization area select the main organization
    3. Go to Devices and click on the configuration button on the device you want to re-assign

    mceclip0.png

     

    4.  You can then change the organization 

     

    mceclip2.png

     

    For more information, feel free to contact us here.

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  • Create API Key for organization permissions

     

    This article explains how to create API Key for organization permissions.

     

    The wattsense API provides a two way communication channel with devices managed by the platform.

    The API key has an access to your organization, here is the procedure :

     

    Article.CreateAPIKeyForOrganizationPermissions.Step1.EN.png

    1. Go to organization section

    2. Click on API Keys

    3. Create Service account

    Fill the below information and give the appropriate permission to the service account :

    1. Prefix is the name of the API Key (uppercase characters are not allowed)

    2. Description the purpose of the API Key, but not mandatory

    3. The organization permission to be assigned

    Article.CreateAPIKeyForOrganizationPermissions.Step2.EN.png

     

    Then create the API Key for the specific Service Account :

    Article.CreateAPIKeyForOrganizationPermissions.Step3.EN.png

     

    Article.CreateAPIKeyForOrganizationPermissions.Step4.EN.png

    Article.CreateAPIKeyForOrganizationPermissions.Step5.EN.png

     

     

    mceclip6.png

     

    Download the API Key at this moment and keep it in a safe location. Once it is created, there is no way to download it afterwards :

     

    The CSV file will contain the key and it's secret.

     

    For more information, feel free to contact us here.

     

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