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  1. Wattsense Support Portal
  2. Getting Started

Getting Started

You will found information about wattsense product

Equipments

  • Equipment compatibility checker

FAQ

  • What power supply is recommended to power the Wattsense Box ?
  • What happens if my Box lost network connection ?
  • General information on BACnet
  • Where the data are stored?
  • Missing Data? How to debug?
  • How to read the LED status of the Wattsense boxes
See all 11 articles

Official firmware release

  • Release Notes
  • How can I install the last firmware ?

More about Wattsense product

  • Required open Port in a network for Box (with sim card suspended)
  • End of life product
  • Technical Tower and Bridge architecture
  • Requirements to connect a Wattsense Box to a BMS
  • Protocols compatibility
  • List of countries and regions where Wattsense devices can be connected
See all 8 articles

Tower information

  • Box installation guide

Bridge information

  • Onboarding process with your Bridge
  • Upcoming changes to the connection of the Bridge (July 2025)

Organization management

  • Wattsense Account
  • How to create or delete a new user in an organization ?
  • How to create a sub-organization in your admin organization ?
  • How to re-assign a Tower/Bridge to a sub-organization?
  • Create API Key for organization permissions

Differences between Tower/Bridge

  • Differences between Tower/Bridge
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Developpers

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