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  1. Wattsense Support Portal
  2. Getting Started

Getting Started

You will found information about wattsense product

FAQ

  • What happen if my Box lost network connection?
  • Questions about security
  • Is it possible to extract the configuration made of the different Equipments and Properties, on the wattsense console ?
  • Can I upgrade my Box/Hub license at anytime ?
  • Why my HUB is experiencing disconnection with Wattsense Application ?
  • Can I fetch my data from more than 30 days ?
See all 7 articles

Official firmware release

  • How can I install the last firmware?
  • New official release - 26/08/2022
  • Equipment compatibility checker

More about Wattsense product

  • Required open Port in a network for Box/Remote HUB (with sim card suspended)
  • Requirements to connect a Wattsense Box/Hub to a BMS
  • Protocols compatibility
  • List of countries and regions where Wattsense devices can be connected
  • Certifications
  • API Documentation

BOX information

  • Box installation guide
  • Box datasheet

HUB information

  • Onboarding process with your Remote HUB
  • How to import and export my hub configuration ?
  • Hub datasheet
  • Hub installation guide

Organization management

  • How to create a new user in an organization?
  • How to create a sub-organization in your admin organization?
  • How to re-assign a Box/Hub to a sub-organization?
  • Create API Key for organization permissions

Differences between BOX/HUB

  • Differences between BOX/HUB
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