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Bridge information

  • Onboarding process with your Bridge

    This article describes the onboarding process with a Bridge.

    What is it ?

    Since February 2023 the Wattsense Application Desktop is discontinued

    From now, the configuration can be done remotely through the Wattsense web console at https://console.wattsense.com/, the same way as you would do it with a Wattsense Tower.

    How does it work ?

    The new Bridges have their SIM card activated by default without any additional cost from the start*. Thanks to this, the connection between Wattsense servers and your Bridge remains open, and you can enjoy such things as:

    • Send a new configuration to your device using the cloud
    • No need to be onsite and connected to the Bridge to check your configuration
    • Benefit from new software updates and security patches automatically
    • Make use of new equipment added to our library

    All of this without having your data points sent to us and stored in our servers.

    Bridge Activation

    Once connected to your console.wattsense.com account, you'll see your product(s) in the "Bridge" section.
    Then click on the "power" button to activate it,
     
    Article.OnboardingBridge.activate.EN.jpg
     

    Bridge console specifications :

    The yellow circle next to your Bridge's name informs you that your Bridge is connected to the Wattsense servers without sending any data.
     
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     If you want to check the configuration result, you can still activate the switch next to your Bridge’s name.
    PointDexclamationSmall.png You have a maximum limit of 30 activations over a rolling 7-day period

     

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     The green circle next to your Bridge’s name informs you that your Bridge is connected and sending data points values to the Wattsense servers.

    By doing so, the data points values are sent to the Wattsense servers but only to allow you to check your configuration.  After one hour, the values will be deleted, and we won’t keep any record of them in our database.
    Please feel free to check out our article on the state of the Bridges.
    Please contact us if you need any additional information : Wattsense Support
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  • Upcoming changes to the connection of the Bridge (July 2025)

    In the interest of continuous improvement, an update will be deployed to the Bridges starting July 7, 2025. The main consequence of this update will be to maintain a permanent connection between a Bridge and the Wattsense servers. It will then be possible to push a configuration without activating data reception. The other changes that this update brings are described in this article.

     

    Bridge with Ethernet connection + SIM card (*)

    Function Now After the changes
    Push a configuration to the Box Data uplink MUST be activated NO data uplink activation required
    See properties values in the console Data uplink MUST be activated no changes
    Redirection to a gateway (MQTT, Modbus, BACnet)
    • The gateway is on a local IP network : data go through ethernet
    • The gateway is on a remote IP server : cellular when data uplink is activated, ethernet otherwise
    		 Data always go through internet
    Access to the Box from the Wattsense servers
    • If the Wattsense servers can be reached :  permanent connection
    • Otherwise : no permanent connection, one-off connection with the Box through text messages
    		 Permanent connection
    Logs / events

    Data uplink MUST be activated

    Send all queued events
    • Default : send only critical events (ex : application start)
    • Data uplink enabled : Send all events
    Time interval between two readings
    • 60s minimum between two readings for properties configured as LOCAL whatever the gateway (till the gateway server can be reached through the internet connection)
    • 600s minimum for properties configured as REMOTE
    		 no changes
    Status and colors
    • ONLINE but not sending data : Yellow
    • Data uplink enabled : Green
    		 no changes

     

    Bridge without Ethernet connection (only SIM card)

    Function Now After the changes
    Push a configuration to the Box Data uplink MUST be activated NO data uplink activation required
    See properties values in the console Data uplink MUST be activated no changes
    Redirection to a gateway (MQTT, Modbus, BACnet) The data are redirected only when the data uplink is activated Not supported (no redirection)
    Access to the Box from the Wattsense servers
    • No permanent connection
    • One-off connection with the Box through text messages
    		 Permanent connection
    Logs / events
    • Data uplink must be activated
    • Send all queued events
    • Default : send only critical events (ex : application start)
    • Data uplink enabled : Send all events
    Time interval between two readings
    • 60s minimum between two readings for properties configured as LOCAL whatever the gateway (till the gateway server can be reached through the internet connection)
    • 600s minimum for properties configured as REMOTE
    The redirection to a gateway requires an ethernet connection    		 no changes
    Status and color
    • OFFLINE : Red
    • Data uplink enabled : ONLINE - Green
    • ONLINE : Yellow
    • Data uplink enabled : ONLINE - Green
    • OFFLINE if the cellular signal strength is not strong enough  : RED

     

    (*) if the cellular connection is not strong enough to communicate with the Wattsense servers (meaning that the box can't get an IP address through the cellular connection), the ethernet connection, when available, is used. When both are available, the cellular connection will have the priority.

     

    Tower with Ethernet connection + SIM card

    As a reminder and for information, the same grid for the Tower

    Function Now After the changes
    Push a configuration to the Box / /
    See properties values in the console / /
    Redirection to a gateway (MQTT, Modbus, BACnet)
    • The gateway is on a local IP network : data go through ethernet
    • The gateway is on a remote IP server : cellular 
    		 no changes
    Access to the Box from the Wattsense servers / /
    Logs / events / /
    Time interval between two readings
    • 60s minimum between two readings for properties configured as LOCAL and not redirected to MQTT gateway (BACnet and Modbus only)
    • 600s minimum otherwise
    		 no changes
    Status and colors / /

     

    Tower without ethernet connection (only SIM card)

    Function Now After the changes
    Push a configuration to the Box / /
    See properties values in the console / /
    Redirection to a gateway (MQTT, Modbus, BACnet) via the cellular connection no changes
    Access to the Box from the Wattsense servers / /
    Logs / events / /
    Time interval between two readings
    • 60s minimum between two readings for properties configured as LOCAL and not redirected to MQTT gateway (BACnet and Modbus only)
    • 600s minimum otherwise
    		 no changes
    Status and colors / /

    Please contact us if you need any additional information : Wattsense Support

     

     

     

     

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